Guideline3.1.1
“Your app includes in-app purchases or unlocks digital content”
§ 01What Apple’s wording tells you
Guideline 3.1.1 - In-App Purchase We noticed that your app allows users to purchase digital content or subscriptions by means other than in-app purchase. Apps that offer digital goods or services must use in-app purchase.
§ 02Common causes
- Web checkout or QR payment for digital features.
- StoreKit products missing or not cleared for sale.
- Restore purchases missing.
- Reviewer could not complete the sandbox buy.
§ 03What to inspect in your project
- Every unlock path in the app
- Product IDs vs. paywall
- Sandbox Apple ID in Review Notes
§ 04Suggested reply to App Review
Resolution Center · Reply
Hello App Review, Digital unlocks now go through in-app purchase only. Product IDs: [list]. Restore Purchases is on the paywall and in Settings. Sandbox steps: 1. Sign in with the sandbox Apple ID in Review Notes 2. Open [screen] 3. Buy [product] No web payment remains for digital goods. Thank you.
§ 05Should you appeal?
Do not appeal a web paywall for digital goods. Appeal only if the reviewer treated a physical-goods payment as 3.1.1.